Bug report, I cannot pin my characters to the ground.

[FeedbackCommunityMember]

Bug report. My characters will not pin to the ground and I cannot find a solution, I've been stuck for days.

[mattg83667320]

I literally have tried everything to attach my character to the ground. Following along with all fo the tutorials, downloaded example puppets, and Nothing works, all manner of pinning, sticking, adding fixed tags, changing layout and all I need is to get this guy to stop floating so I can MAYBE pose him. What am I doing wrong?

[ShempinJackFlash]

I'm having this same issue.

[Jeff Almasol]

Do you have Fixed-tagged handles (e.g., created with the Pin tool) on the mesh that the legs/feet are on? Would you be able to share a screenshot of the puppet's structure (layers list with the group that contains the Fixed handles selected) in the Puppet panel?