• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Bug Report

Community Beginner ,
Feb 07, 2023 Feb 07, 2023

Copy link to clipboard

Copied

(From long chat with Yashraj Kapoor in customer service team)

"Edit original" with AI model is breaking model. Instead of 2 movable arms, after editing it now shows 2 movable arms AND 2 other arms in (what I think is) bind position. (Can only notice this when manually moving arm by handle, and surprised to see another arm sitting there).

Customer service thinks it's a problem with the model, but then my question is-- why does it work as expected when loaded from .puppet, but not when re-loading graphic assets from AI?

Steps:
1. Load puppet (purchased from approved Adobe partner in Home page)
2. Puppet works normally
3. "Edit original"
4. In AI, resave file
5. Ch works for a while rebuilding the puppet and the scene.
6. Puppet now looks like Krishna (4 arms).

Please note that even if I make NO changes to the puppet in AI (just make a blank layer and delete it right away), it still breaks after the refresh.

I'm not sure about the legality of attaching a copyrighted file here.
Bug Unresolved
TOPICS
Stability

Views

37

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 Comment
Adobe Employee ,
Feb 07, 2023 Feb 07, 2023

Copy link to clipboard

Copied

LATEST
Thanks for the report. I will find that puppet and try and reproduce.

Votes

Translate

Translate

Report

Report