Shareable Puppet Embedded in Puppet Not Exporting

Report · Feb 08, 2023

Hi all,

I have a puppet in which I've inserted two shareables. Everything looks fine in Character Animator and even in After Effects where I put the whole scene together using a dynamic link. However, when I export the comp, the shareable shows up as a glitschy error box with the name of the shareable. I have other puppets in the same project that are set up the same way and working fine, I even have other shareables in the same puppet that are showing up fine (for example, the duckling in the image below is actually another puppet within the bigger character puppet but the kid is supposed to have dirt on their face and be holding a slice of cake) but these shareables are glitsching. Any idea why this is happening and how I can fix it? Is it an After Effects issue or a Character Animator issue?

Exported .mp4:

After Effects Timeline:

Thanks!

Report · Feb 08, 2023

I'm still not sure what the issue was, but it may have been my computer. I restarted a couple of times and now it seems to be exporting.