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🙁 adobe CH does not detect PS files, I can't find the solution I'm about to delete CH from my PC

New Here ,
Aug 26, 2024 Aug 26, 2024

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I would be very grateful if you could help me with the following problem, in Character Animator & Photoshop not connecting 🙁..... I have downloaded a PS face template from the official Adobe site, I try to load it in CH and it does not detect it, it is like if the file did not exist, I tried to drag the file to the CH program and nothing happens, help please 🙁

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Community Expert ,
Aug 26, 2024 Aug 26, 2024

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Hello.

Perhaps you are starting in starter mode?
I believe you can load PSD files by changing to pro mode. Please try it.
Thanks.
starter_mode.jpg

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New Here ,
Aug 26, 2024 Aug 26, 2024

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Thanks friend, problem solved, you are very kind

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