Adobe Character v3.0 not importing to After Effects mac OS

Community Beginner ,
Nov 10, 2019 Nov 10, 2019

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Hi, I was able to import the old version just fine but since upgrading Character it does not recognise the Dynamic Link Server and says project annot be opened. I just updated After Effects to v16.1.3 (latest version) also and restarted my mac. I'm still able to import old character version 2.11 but I have done all my edits to latest version so don't want spend ages recreating the recording again. I also created a test new project to make sure there was nothing wrong with my current one and same issue.

 

Any solution to this i'm overlooking? 

 

Thanks

 

Ben

 

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Adobe Employee ,
Nov 14, 2019 Nov 14, 2019

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Hi Ben,

 

Thanks for reaching out. The latest version of After Effects is 17.0 and Character Animator is 3.0. I assume that is why you are getting dynamic link related issues.

Could you check the issue after updating After Effects?

 

Let us know the outcome.

 

Thanks,

Shivangi

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