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After Effects (17.6) can´t import from Character Animator (3.4)

New Here ,
Feb 09, 2021 Feb 09, 2021

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I was using Character Animator in a project with 3 puppets, instanced that CH project in After Effects successful, in the next day the AE couldn´t find CH puppets.

I tried began a new AE project and that error message appears:
"After Effects error: Could not connect to Adobe Character Animator 2020. Please Verify that Adobe Character Animator 2020 is installed (86::1)"

I checked all actualizations, and also tried to down one version of AE, without results.

These are my versions.

Ch 3.4
Ae 17.6

TOPICS
Bugs , Crash , Dynamic link

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Adobe Employee ,
Feb 09, 2021 Feb 09, 2021

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There are slightly newer versions out now - AE is 17.7 and CH is 3.5. If you update does that help?

 

Worst case scenario, you can export PNG + WAV from Character Animator to bring into AE, but dynamic link is better if you can get it to work!

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New Here ,
Dec 16, 2021 Dec 16, 2021

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Same error here. Both AE and CH are ver 22.0.

Any updates on this from Adobe technical team?

 

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Adobe Employee ,
Dec 16, 2021 Dec 16, 2021

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New versions came out this week - I was able to get it to work with v22.1.1 of CH and AE. Can you try updating and see if that works for you as well?

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Explorer ,
Sep 03, 2023 Sep 03, 2023

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must be the same version on both programs, either After Effects or Character Animator, works with 22.0.0.111, Fails with 23 AE and CA 22. So probably i must remake my composition in 22 AE, sadly i cant import the 23 AE like you can in photoshop.

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Explorer ,
Sep 03, 2023 Sep 03, 2023

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saving from 23 AE in 22 also works importing CA 22 scene (and record something there) , sorry for another post but i cant find a way to edit my previous answer here.

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