• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

All triggers, sticks, rigging is missing from Beta puppet in Character Animator 2018

New Here ,
Oct 19, 2017 Oct 19, 2017

Copy link to clipboard

Copied

Hi there. I am so excited about Character Animator!

However, I just installed the 2018 version on my IMac - Sierra 10.12.6 and all of the rigging, handles, triggers etc are gone on my puppet file.

I am guesssing part of if be because of the improvements in this new version, but my question is: do I need to start my rigging again from scrtch, or did I miss the way to import a file from Beta to the new version properly?

Thanks,

Natalie

Views

242

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

New Here , Oct 19, 2017 Oct 19, 2017

Hi Jeff,

Ugh!

I am sorry, everything is working great. I was opening an older version of the file. I am sorry about that!

Thanks for the updates!!!! This is all great!!!!

Natalie

Votes

Translate

Translate
Adobe Employee ,
Oct 19, 2017 Oct 19, 2017

Copy link to clipboard

Copied

Hi Natalie,

Existing puppets should've retained their information. Can you export a .puppet file for your puppet (or send the .puppet file if that's what you were importing) to share with us so that we can diagnose what might've happened? Please send a shared link (via Dropbox, Google Drive, etc.) to the .puppet file.

Thanks.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 19, 2017 Oct 19, 2017

Copy link to clipboard

Copied

Hi Jeff,

Ugh!

I am sorry, everything is working great. I was opening an older version of the file. I am sorry about that!

Thanks for the updates!!!! This is all great!!!!

Natalie

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 19, 2017 Oct 19, 2017

Copy link to clipboard

Copied

LATEST

No worries. Have fun with this latest version!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines