All triggers, sticks, rigging is missing from Beta puppet in Character Animator 2018

New Here ,
Oct 19, 2017 Oct 19, 2017

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Hi there. I am so excited about Character Animator!

However, I just installed the 2018 version on my IMac - Sierra 10.12.6 and all of the rigging, handles, triggers etc are gone on my puppet file.

I am guesssing part of if be because of the improvements in this new version, but my question is: do I need to start my rigging again from scrtch, or did I miss the way to import a file from Beta to the new version properly?

Thanks,

Natalie

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correct answers 1 Correct answer

New Here , Oct 19, 2017 Oct 19, 2017
Hi Jeff,Ugh! I am sorry, everything is working great. I was opening an older version of the file. I am sorry about that!Thanks for the updates!!!! This is all great!!!!Natalie

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Adobe Employee ,
Oct 19, 2017 Oct 19, 2017

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Hi Natalie,

Existing puppets should've retained their information. Can you export a .puppet file for your puppet (or send the .puppet file if that's what you were importing) to share with us so that we can diagnose what might've happened? Please send a shared link (via Dropbox, Google Drive, etc.) to the .puppet file.

Thanks.

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New Here ,
Oct 19, 2017 Oct 19, 2017

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Hi Jeff,

Ugh!

I am sorry, everything is working great. I was opening an older version of the file. I am sorry about that!

Thanks for the updates!!!! This is all great!!!!

Natalie

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Adobe Employee ,
Oct 19, 2017 Oct 19, 2017

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No worries. Have fun with this latest version!

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