I've created a puppet on Illustrator, using a template base (empty layers) so all the layers are correct.
Now I'm trying to import it to Character Animator and I keep getting the "bad allocation" error, without any additional details. The puppet doesn't even appear and when I try to click on the layers, the error keeps coming up. I'm desperate, as I've been trying to correct this for four days now, with no success... About to give up, but I really need to make this animated video for a work project...
Can you help me?
Yeah, thanks for the mention, Alan.
I would definitely be interested trying to reproduce this error internally if possible (and having the ai file is probably a good start).
Thanks!!! Sent it already maybe it's something simple, but as I'm still exploring this, I can't figure it out by myself.
Ok, I can reproduce the error and filed a bug.
Under +Pintas/Head/Background there's an unnamed layer right above the one named "Live Paint" which is really wide. When I delete that it imports without an error. Still a bug, but hopefully that'll get you back to good for now.
This one ^
if that was meant as a guide object in Ai you can make it not visible to Ch by selecting it, then choosing View > Guides > Make Guides
THANK YOU!! Yes, it was meant as a guide! Imported it just fine now
Hi! Thank you so much! What files do you need? The .ai file only? Where do I send it to?