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Can't Import Audio File

Community Beginner ,
Jan 18, 2023 Jan 18, 2023

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My audio file, springtrap.mp3, won't import into character animator. when i try drag and drop or regular importing it comes up with an error saying it is "Unable to open the audio file". i need this for school by the end of the week so this is worrying me. ive tried renaming the file to make sure there are no weird characters in the name. I also attempted to make a new character project and importing it to see if it was my character, i got the same error. so i tried importing the file into Adobe Audition and got:

 

Error: Apple AudioToolbox cannot open the specified file.

Error Code: 'dta?'

 

The file is just a plain .mp3 file, do you know why it isnt working?

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Community Expert ,
Jan 18, 2023 Jan 18, 2023

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I don't use a mac, so I can't offer too much help. What happens when you try to import the mp3 using the file menu?

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Community Beginner ,
Jan 20, 2023 Jan 20, 2023

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it has the same issue as when i drag and drop it. i tried it both ways. i also don't use Mac, this is a school computer, so its not my strong suit.

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Community Expert ,
Jan 20, 2023 Jan 20, 2023

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My only guess is that it's something about the file itself. Normally I would open the file in Adobe Audition and see if it can read it. If so, I'd export it again from Audition. I do not know if that's an option where you're at. Sorry I couldn't be more help.

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Community Beginner ,
Jan 20, 2023 Jan 20, 2023

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I can try to send it to you, tho may not be the most simple of processes.  Would you like me to try to email it to you?

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Community Expert ,
Jan 20, 2023 Jan 20, 2023

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You can use a file-sharing service like google-drive and send it to me in a DM through this forum.

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Community Beginner ,
Jan 20, 2023 Jan 20, 2023

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I sent you a message with a google drive link to the file.

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Community Expert ,
Jan 20, 2023 Jan 20, 2023

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Thank you. I was successful in exporting the file to WAV format in Adobe Audition. Not sure how to send it back to you, though.

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Community Beginner ,
Jan 20, 2023 Jan 20, 2023

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google drive link would work, i can also DM you my email and you could attatch it to an email.

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Community Expert ,
Jan 20, 2023 Jan 20, 2023

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I'll DM you.

 

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Community Beginner ,
Jan 20, 2023 Jan 20, 2023

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alright!

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Community Beginner ,
Jan 20, 2023 Jan 20, 2023

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you wont be able to email the one attatched to my account so id have to send you my personal one. school emails are stupid

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Community Beginner ,
Jan 20, 2023 Jan 20, 2023

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Small update, if I try opening the audio on my ipad in an adobe program it works. However I don't have access to Character animator on it since its not on the school app store. I dont know why it won't open on the computer but will on an ipad. Its good to know, but doesn't help me.

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