Character Animator cannot export no matter what I do!

New Here ,
Apr 03, 2020 Apr 03, 2020

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Spent hours creating my first charactor in Charactor Animator for a client. Was excited to export and do some final things in After Effects, but cannot export for the life of me. When I try to export through AME directly, it shows up, but runs into an error immediately. "Could not read from source, please check it has not been moved or deleted." Well, I have done no moving, so thanks though. I try to import the project into AME, nope, can't connect to Dynamic link. Thats stupid. All programs are up to date. V14.0.4 AME, V3.2 CA. Tried installing and reinstalling both. Nope. Really at the point of screen capturing so I don't totally let my client down, but this is absurd and need to be fixed yesterday. 

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Adobe Community Professional ,
Apr 03, 2020 Apr 03, 2020

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It's unclear from your post exactly what you're having trouble with. 

 

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Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away!

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Apr 03, 2020 Apr 03, 2020

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Hey thanks for the reply. Charactor Animator is the issue. When I export any Premiere or AE projects via AME, dynamic link works fine. 

 

When I try to export my scene from Charactor Animator, AME says "Could not read from the source. Please check if it has moved or been deleted."  

 

My computer meets minimum requirements: 

 

2016 Macbook Pro Retina with 16GB Ram 

 

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New Here ,
Apr 03, 2020 Apr 03, 2020

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Looking at the charactor creator project file in finder, its zero bytes? Hmmm I wonder if this has anything to do with it? 

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Adobe Community Professional ,
Apr 03, 2020 Apr 03, 2020

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This discussion was moved from Get Started to Character Animator.

 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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