Character Animator crashing when launched

New Here ,
Jul 27, 2022 Jul 27, 2022

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Hi, 

I'm on a Mac (OS 10.15.6) and installed CA recently and could not get it to open. I got fed up with trying so uninstalled it and left it alone for a week or so. Tonight I reinstalled it and have tried to get it to launch. It quiut on launch so I searched and found a link online to someone else having the same problem. They contacted Adobe Help who suggested they ditch the preferences and restart the app. I did this and it actually got past the startup screen and seemed to be working okay.

I then quit the program and tried to restart it again but once again it quit on launch. I therefore binned the preferences a second time and once again it started up. I tried shutting it down and relaunched it. Yes, you guessed it, it quit on launch again. 

I've done this a few times now and it seems the only way I can get the programm to run is if I ditch the preferences first.  This is no good, I can't keep doing this.

Can anyone help please?

Regards

J.

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