Character animator doesn't lunch

New Here ,
Jun 13, 2022 Jun 13, 2022

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I just download adobe master collection and every app works excpet character animator noting pops up not even an error message apperd and iam using windows 11

 

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Crash , Freeze or hang

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correct answers 1 Correct answer

Adobe Employee , Jun 14, 2022 Jun 14, 2022

Check that you have the minimum requirements: https://helpx.adobe.com/adobe-character-animator/system-requirements.html

 

If it persists I would try uninstalling and redownloading, and/or trying to download an older version (click the ... menu in the creative cloud desktop app to see older versions).

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Adobe Employee ,
Jun 14, 2022 Jun 14, 2022

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Check that you have the minimum requirements: https://helpx.adobe.com/adobe-character-animator/system-requirements.html

 

If it persists I would try uninstalling and redownloading, and/or trying to download an older version (click the ... menu in the creative cloud desktop app to see older versions).

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New Here ,
Jun 15, 2022 Jun 15, 2022

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thanks for your  reply 

my pc have all of these requrmints and Character animator still doesnt open 

 

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New Here ,
Jun 15, 2022 Jun 15, 2022

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okay no need it worked thank you

 

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New Here ,
Jun 30, 2022 Jun 30, 2022

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I am having the same issue and I meet all the requirements. I uninstalled all adobe programs and reinstalled just Ca and this worked for one launch. It no longer works. I am getting pretty frustrated with this as it is keeping me from advancing on a project for work. Where can I uplaod my .CRASH file for someone to review.

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Adobe Employee ,
Jun 30, 2022 Jun 30, 2022

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Try quitting, then relaunch holding down the Alt key. That should open a fresh empty project.

If it continues, DM me your crash file.

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