Character animator error when saving to file server

New Here ,
Feb 02, 2021 Feb 02, 2021

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When I try to save my puppet in Character animator on my file server I get this warning:

Schermafbeelding 2021-02-02 om 10.36.46.png

 

 

 

 

 

 

 

 

Is it really not possible to save on my file server?

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correct answers 1 Correct answer

Adobe Employee , Feb 02, 2021 Feb 02, 2021

We recommend only saving projects locally because if one of the supplemental files in Ch Data get out of sync, it can mess the whole project up. If you save it on a server or cloud system, we recommend zipping everything up before doing that. Ideally this will be easier in the future with a single file format that includes all of this extra stuff, but for now, this is your best bet.

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Adobe Employee ,
Feb 02, 2021 Feb 02, 2021

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We recommend only saving projects locally because if one of the supplemental files in Ch Data get out of sync, it can mess the whole project up. If you save it on a server or cloud system, we recommend zipping everything up before doing that. Ideally this will be easier in the future with a single file format that includes all of this extra stuff, but for now, this is your best bet.

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Community Beginner ,
Dec 21, 2021 Dec 21, 2021

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Do we know how far away this is? - curious as it would be ULTRA handy to be able to save to our work server (like all the other files we normally would)

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Adobe Employee ,
Dec 22, 2021 Dec 22, 2021

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Unfortunately there is no ETA I know of currently.

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Explorer ,
Mar 02, 2022 Mar 02, 2022

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I'm running into a similar error. I created the project 2 years ago, locally. I archived it to our company server and and reusing the project again. After pulling it back down locally, I receive a similar error. Is there no way to open these back up after saving to a server? 

 

Error 22.2x62

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LEGEND ,
Mar 02, 2022 Mar 02, 2022

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Copy the files off the file server to a local disk drive, then try opening the project. File servers do not always implement the "Lock" OS file system API, so Character Animator cannot lock the file to prevent modifications by other processes.

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Explorer ,
Mar 02, 2022 Mar 02, 2022

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Maye my statement was confusing but that is what I did. Created locacally. Moved to server two years ago. Moved back locally, but can not open up now. 

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LEGEND ,
Mar 02, 2022 Mar 02, 2022

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Do you have some software like cloud share that is trying to sync files to the cloud in the background? That can cause conflicts as well. (The cloud sync software tries to copy the files to the cloud, blocking CH from getting an exclusive lock on the files.)

 

Does the error show a path name of a file that it is failing to open? Could it be some files are still on the file server? No idea otherwise sorry.

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Explorer ,
Mar 02, 2022 Mar 02, 2022

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Nothing that I can think of. I've disabled OneDrive and iCloud on this PC. I haven't had trouble before with this. Wondering if it something in my workflow + an older version of CH that's not allowing this to work in 2022. Thanks for your effort. I think I'll just start a fresh project and take it from there. Thank you for your time @alank99101739 

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