character animator imports my Illustrator file as only 1 layer

New Here ,
Jun 06, 2020 Jun 06, 2020

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Hey, I am having trouble importing my Illustrator Character to Character Animator. I have named the layers correctly but when I import the file my Character consists only of 1 single layer. Does anyone know what Im doing wrong? 

 

Thanks in advance. 

Screenshot 2020-06-06 at 11.30.17.png

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FAQ , How to , Puppet movement , Rigging , Tips and tricks

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Community Beginner ,
Jun 07, 2020 Jun 07, 2020

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I have the same problem, in my case with the transfer from PhotoShop.

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LEGEND ,
Jun 07, 2020 Jun 07, 2020

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Can you share a screenshot of the hierarchy in Illustrator/Photoshop? I notice it called it "Layer 1". Did you rename the root layer of the artwork to "+PuppetName"? I think CH groups things together if you don't name them. "Layer 1" does not seem to be a name you gave, so wondering if you named all layers except the root layer. All the artwork for a puppet should grouped be under a layer such as "+Chloe" or "+Sam" etc

 

If you did all that, what versions of CH and Illustrator are you using? (Just in case a version incompatibility...)

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