Skip to main content
Known Participant
October 22, 2017
Question

Character exporting VERY blurry. Not scaled up.

  • October 22, 2017
  • 7 replies
  • 4509 views

Hello!

First time using character animator but not new to Illustrator or AE. I've drawn a character in Illustrator and animated in CA - no problems. When I export the timeline from CA, however, the character renders as super blurry. I made the character deliberately larger so that I could scale down rather than up. I have the resolution playback at full. I've tried exporting the sample puppets from the welcome screen and they export blurry as well.

Here is a small snippet of the project exported as H264 using the PNG workflow into Premiere Pro. I've also tried to render through Media Encoder and AE but no difference.

Any ideas? Any help would be super appreciated!! I'm at a loss!

Thanks!

This topic has been closed for replies.

7 replies

Known Participant
April 20, 2018

Hi Jeff,

Yes the 400% resolution helps! Thanks!

Known Participant
February 3, 2018

Hi Jeff,

Sorry for the delay too! No it's not Premiere. It's coming out of CH soft in the PNG export. I still don't know the problem. Have somewhat abandoned trying to figure it out. Nothing seems to fix it. Am hoping that future updates will magically fix this problem for me!

Known Participant
October 23, 2017

Yes for 1080p size. Nothing to affect scaling in PP. The actual PNGs that come out of CA are blurry. I've tried a bunch of different characters with scaling, but everytime I scale down this happens.

Just imported into AE and rendered without accelerator. Still blurry. Don't have time to upload to YT but here is a screenshot of the .mov file.

Jeff Almasol
Adobe Employee
Adobe Employee
October 23, 2017

Can you export the puppet (select it in the Project panel, then choose File > Export > Puppet, and save a .puppet file), and send me a shared link (via Dropbox, Google Drive, etc.) so that I can take a look?

It might be due to the thin-lined artwork, but ideally if the Scene panel is showing 100% zoom and the Transform Scale is also 100%, the PNG export would hopefully match.

Thanks.

Known Participant
October 24, 2017

Yes - can do! Thanks. Will PM you the DropBox link. Ta!

Known Participant
October 23, 2017

Render as vector already checked. Doesn't help sorry.

Jeff Almasol
Adobe Employee
Adobe Employee
October 23, 2017

Hmm, and the Ch scene in Premiere Pro is in a 1920x1080 sequence, correct?

Is the Premiere Pro project using hardware acceleration. If you switch to software rendering does it improve things? Or is there some other playback setting in Premiere Pro that affects scaling?

If you have After Effects, can you see if it's also blurry there when you import the Ch scene into it? Just want to identify if it's something specific to Premiere Pro or affects any Dynamic Link client.

Thanks.

Known Participant
October 23, 2017

Sure!

SO - the above exported perfectly fine (yay!) however when I scaled the character down for a long shot it exported blurry (although it doesn't look that blurry in the PNG below it is really blurry in playback as per video posted above. I didn't scale the character up at all in Premiere. Is this normal? All I did was scale the character down in CA - it was obviously made larger in AI.

Do I need to create a different AI of the character for each shot size I intend to use?

Jeff Almasol
Adobe Employee
Adobe Employee
October 23, 2017

Scaling the artwork in Character Animator would be the way to go because vectors aren't transferred over Dynamic Link connections to Premiere Pro or After Effects at this time.

However, for Illustrator artwork, make sure you have the Render as Vector option enabled. Select the puppet in the Project panel, then enable that option located near the top of the Properties panel. See if that improves things.

Jeff Almasol
Adobe Employee
Adobe Employee
April 20, 2018

Also, in Version 1.5, Illustrator-based puppets have a Resolution control (in the Properties panel) when Render as Vector is unchecked. Increasing this rasterization resolution to High (400%) might help, too.

Known Participant
October 23, 2017

Hi Jeff,

Thanks for your reply! Here's a screen shot at 100% zoom. Stream Live button disabled.

This one has me stumped!

Jeff Almasol
Adobe Employee
Adobe Employee
October 23, 2017

Can you post an exported PNG as well? Thanks.

Known Participant
October 23, 2017

I've worked out the PNGs export blurry.

Any ideas anyone?

Jeff Almasol
Adobe Employee
Adobe Employee
October 23, 2017

Can you attach a screenshot of the scene in the Scene panel at 100% zoom, as well as a PNG frame?

Is the Stream Live button (in the lower-right corner of the Scene panel) enabled or disabled?