Character Won't Move when I edit in Illustrator

New Here ,
May 14, 2020 May 14, 2020

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Hi there! I've been editing my character in Illustrator with the Character Animator app open, but when I save the character in Illustrator and it updates in Animator, my character won't move with my face on the webcam. I tried using a pre-existing character to see if my webcam was maybe broken, but it's functioning fine. 

 

I noticed that when I'm in the "Rig" section, I don't see all the layers of my character- just "Layer 1", but it doesn't expand to anything. Any suggestions? Thank you!

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Camera , How to , Puppet movement , Rigging

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Community Beginner ,
May 15, 2020 May 15, 2020

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Are all the layers present in Illustrator?  Are they laid out in the correct order with subfolders where you want them?

 

I'm having a little trouble getting CA to reload my AI file after saving it in AI.  The best approach I've found is to have CA in Rig mode; Right-click on the puppet; Select edit original.  Then when I'm done in AI and save, I watch the save progress in the artwork title bar. When it's done, I count to 3 and switch over to CA.  It usually refreshes the puppet. 

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New Here ,
May 15, 2020 May 15, 2020

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Sweet. I do believe all the layers are in the correct spot, but I'll double-check. Thank you for your help and I'll try that!!

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