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Cloud-based errors now produced with local files and example rigs

New Here ,
Jun 21, 2024 Jun 21, 2024

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I have installed and uninstalled Ch and opened local files and I'm still getting the same errors as if I was opening Cloud files.

 

The errors also occur when opening any example files from the Welcome Screen and my relocated local files.

 

Errors below:

 

4.PNG5.PNG

image_2024-06-21_102713844.png

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New Here ,
Jun 21, 2024 Jun 21, 2024

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This is from the latest version of Ch, Windows 10.

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New Here ,
Jun 21, 2024 Jun 21, 2024

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The issue is temporarily fixed by opening Adobe Character Animator as Administrator from the Start menu.

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New Here ,
Jun 30, 2024 Jun 30, 2024

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had a few guys from adobe try to fix this issue on my computer. they couldnt fix it. i switched to adobe animate . i prefer using adobe character animator though.

 

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Adobe Employee ,
Jul 10, 2024 Jul 10, 2024

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Hey everyone,

I'm sorry for the poor experience. Could you share the steps to replicate this issue? That can help me better understand what is going wrong. Is this error triggered only after specific files are relocated? Please send me a private message if you don't receive a reply.

 

Post moved to Discussions for collecting more information. 

Thanks,

Ishan

Please tag me (@) in your replies so that it notifies me and helps me respond promptly.

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