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Connected Webcam, now cannot start a new project

New Here ,
Aug 04, 2022 Aug 04, 2022

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Does anyone know why suddenly the "start new project" is grayed out once I connected a webcam?  Thanks for any answers you can provide

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Community Expert ,
Aug 08, 2022 Aug 08, 2022

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Have you tried importing a puppet instead? That should be all you need to do to get working.

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New Here ,
Aug 11, 2022 Aug 11, 2022

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Yes, I did try that. However, I'm new to this and I have since realized
that "user error" came into play here. I just didn't know what I was
doing. Further exploration of the software solved the problem. Thank you.

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Community Expert ,
Aug 11, 2022 Aug 11, 2022

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Glad you got everything working, but it's always helpful to post what your solution was, even if it was user error. I can guarantee that someone else will eventually run into what you did and your posted solution could help them. You might be surprised at how many folks post on years old threads in these forums saying that a solution helped them.

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Adobe Employee ,
Aug 09, 2022 Aug 09, 2022

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Hmmm, I haven't heard of a webcam preventing someone from starting a project - you should be able to start it and would just get an error message about the webcam if there was an issue.

Where do you see this "Start new project?" On the homescreen? Can you take a screenshot?

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