Every time I try to make edits to the artwork of a puppet in photoshop (like make a mouth longer) it does not update the rigged puppet. Instead it imports an unrigged duplicate of all the artwork with the new Ps saved information and sticks it into the existing puppet that is the same as it was before. I've had this happen on two different puppets. I use the same naming scheme as the example file provided on adobe's resources. I'm simply selecting the "edit original" option in the character animate menu and changing one small thing in a layer and hitting save. The "auto sync artwork" box is checked on the puppet. I've even tried going back in history on the character animate file and then going back in history and the puppet and saving so it should be exactly as it was before and it still makes this duplicate when the Ch file updates.
I did have a transform scale change in the puppet file(so the new artwork duplicate would import smaller), but I've tried putting the scale transform back to zero before updating and it still makes the duplicate.
I think I've found a weird way to fix it:
When the duplicate happens if I go back in history before the sync and uncheck the autosync, then recheck autosync, and then go back further in history I get an error. "couldn't find required item at project path "file location name" on "date and time" file location name" on "date and time" Internal error code: (405861230;193 + 36) attempt to index a nil value" Then if I go back even further in history until I reach a point where I stop getting the error, I can then go all the way forward to the last thing I did "Set Autosync to true". Doing this seems to properly update the puppet artwork without duplicates. The new artwork edits will be there and it seems to be just as it should be.
Currently my only view of this is that its a bug of some sort. If there is anything I haven't mentioned that anyone thinks could be doing this let me know so I can learn how to prevent it. It's really annoying to deal with it every time I update the puppet artwork and I worry I'll see it more when I start working on the other six puppets I plan to add stuff to that I've made.
Ugh that doesn't sound fun. Is this only for certain puppets or for everything? For example, does this mess up Chloe's rigging?
1. Open up Chloe from the Start panel.
2. Edit original.
3. Adjust the mouth width in PS or AI, and save.
4. Return to CH.
Also, are the files on a cloud-saved folder like Dropbox or Creative Cloud? If so, does moving them to a local drive help?