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El programa se cierra automáticamente

New Here ,
Nov 10, 2022 Nov 10, 2022

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Hola

Cuando selecciono un personaje o quiero abrir un proyecto, el programa muetra un mensaje de que hay un error y se cierra automáticamente.

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Bugs , FAQ

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Adobe Employee ,
Nov 15, 2022 Nov 15, 2022

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Hey Paola,

 

Welcome to the community, and sorry for the issue. Could you share a screenshot of the error message? Let us know the version of Character Animator you currently have installed and your system specifications (OS, OS version, CPU, GPU , RAM).

 

Thanks,

Ishan

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New Here ,
Nov 21, 2022 Nov 21, 2022

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Hello
I have Adobe character version 23.0 installed. 
My System specifications:  Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz   2.30 GHz
RAM 4,00 GB.
64-bit operating system, x64-based processor


 

 

 

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Adobe Employee ,
Nov 22, 2022 Nov 22, 2022

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Thanks for sharing the details. Could you check for crash logs on your system? They are located at C:\Users\<username>\AppData\Roaming\Adobe\Character Animator\23.0\logs. 

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New Here ,
Apr 18, 2023 Apr 18, 2023

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Hola ! Tengo el mismo problema que Paola, con la última versión de Adobe Character... Hay alguna solución?

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