error code: (require-synchronous.js:19) Adobe Character animator

Community Beginner ,
Mar 18, 2019 Mar 18, 2019

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There's a problem with my character animator. As soon as I open Adobe Ch this problem shows up: data\temp.noindex\compiler\behaviorparambootstrap-adobe.fader.js error code: (require-synchronous.js:19) or also this (down below).

Does anybody know how to fix this?

Kind regards Timon

Ch_Fehler.PNG

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correct answers 1 Correct answer

Adobe Employee , Mar 28, 2019 Mar 28, 2019
Ok, these errors definitely seems more like a lower level failure due to trouble reading and writing files in the location where the project is created. Translating that first error and looking at the path, I suspect this is because the project is on some sort of shared/server volume.If you dismiss the errors are you able to create a new project somewhere on your local computer instead of your (apparently networked) Documents folder?Thanks for posting the error messages, those seem like good clu...

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Adobe Employee ,
Mar 20, 2019 Mar 20, 2019

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That error suggests the project version is mismatched with the app version. Usually the project gets updated when opened with a newer version, so I'm not sure off hand how it could have happened.

Did you navigate to an older state via the history panel or use this project with different versions? I don't think that behaviors params have changed in a very long time, so it could also indicate a lower level failure to initialize the scene or behavior runtime. Did you see any other error dialogs? If you (back up the project first) hold alt and push the refresh button on the scene panel does it recover?

I may be able to diagnose further if you want to send me the project.

DT

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Community Beginner ,
Mar 28, 2019 Mar 28, 2019

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Dear DanTull
Thanks for responding and your time.
I've already tried this. Still not working 😕
There are three problems as soon as I open Ch.
I just pinned them down below.

Thank you!
Kind regards


ch_error_1.jpg
ch_error_2.jpgch_error_3.jpg

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Adobe Employee ,
Mar 28, 2019 Mar 28, 2019

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Ok, these errors definitely seems more like a lower level failure due to trouble reading and writing files in the location where the project is created. Translating that first error and looking at the path, I suspect this is because the project is on some sort of shared/server volume.

If you dismiss the errors are you able to create a new project somewhere on your local computer instead of your (apparently networked) Documents folder?

Thanks for posting the error messages, those seem like good clues to what is going wrong here.

DT

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Community Beginner ,
Apr 01, 2019 Apr 01, 2019

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God bless you, it worked!
Thanks for your time!

Kind regards
Timon

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Adobe Employee ,
Apr 01, 2019 Apr 01, 2019

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Great! Thanks for reporting this and sticking with it until we got to the bottom of it!

DT

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