Error importing into After Effects

Participant ,
Oct 22, 2017 Oct 22, 2017

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Screen Shot 2017-10-22 at 8.53.40 PM.png

I get this error when I try to drag scenes from CH to AE. I was using the beta when I got this message so I downloaded the new CH2018 but I still get the same error. I have tried to create new files/scenes, same issue. Does anyone know a fix? Thanks.

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correct answers 1 Correct answer

Adobe Employee , Oct 23, 2017 Oct 23, 2017
Do you also have the After Effects CC 2018 release (version 15.0) installed, too? Dynamic Link requires equivalent versions of the products, so Character Animator CC 2018 and After Effects CC 2018.If you do have those versions installed, quit all applications, launch After Effects, import the .chproj file into AE's Project panel, then see if that works.

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Adobe Employee ,
Oct 23, 2017 Oct 23, 2017

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Do you also have the After Effects CC 2018 release (version 15.0) installed, too? Dynamic Link requires equivalent versions of the products, so Character Animator CC 2018 and After Effects CC 2018.

If you do have those versions installed, quit all applications, launch After Effects, import the .chproj file into AE's Project panel, then see if that works.

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Participant ,
Oct 23, 2017 Oct 23, 2017

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Thanks that seemed to have worked. Is that now the preferred method over dragging and dropping your scenes in? Or was mine just a mess because I had different versions of each program then upgraded CH?

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Adobe Employee ,
Oct 23, 2017 Oct 23, 2017

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Drag-and-drop should work, but yeah all the app versions should be compatible first. Glad that worked for you.

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