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Error When Starting New Project/selecting character

New Here ,
Dec 01, 2022 Dec 01, 2022

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I'm new to Character Animator and after installing it, when I click on a character whether in starter or pro, it brings up an error. I've uninstalled and installed it multiple times with the same error every time. It's my first time using this specific application so I'm not sure how to troubleshoot.

Screenshot 2022-12-01 102037.jpg

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Bugs , Crash , Download and install , Freeze or hang

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Community Expert ,
Dec 01, 2022 Dec 01, 2022

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Is it crashing when opening or not until you try to open a character? If it is the former, try holding down the ALT key when launching to clear any saved data.

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