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Failed to Connect to AME 14.0.1 when Exporting

New Here ,
Jan 27, 2020 Jan 27, 2020

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I'm brand new to Character animator and am making my first project. I tried Export > Video via Adobe Media Encoder and got the following error.

 

CH-Error.png

If I try to open Premiere Pro and import the project as I've read you can do, it just hangs on Contacting Dynamic Link Server. 

 

I'm using CH 3.1 and AME 14.0.1 

 

Help!

 

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TOPICS
Bugs , Dynamic link , Freeze or hang

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New Here ,
Jan 28, 2020 Jan 28, 2020

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I used the Adobe Cleaner to uninstall everything cloud related and I had installed Filter Forge recently for Photoshop as well. It installed a 4D animator bloatware unbeknownst to me.  I uninstalled those two programs as well.  Voila... Everything works now.

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Adobe Employee ,
Jan 29, 2020 Jan 29, 2020

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Hi there,

 

Thanks for keeping us updated! Give us a shout if you get any other issues. 🙂

Cheers,

Shivangi

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