How to recover work from a corrupted file from Character animator?

Enthusiast ,
Aug 12, 2020 Aug 12, 2020

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So my computer for some raeason shut down and restarted back up in the middle of doing work in Character animator.

 

I have been working on this file for 2 days, and now I try to re-open the file it says its "corrupted" and won't open.

 

Is there a way I can get this work back? 

 

corrupted.JPG

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Adobe Employee ,
Aug 17, 2020 Aug 17, 2020

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Very possibly. I work on the Character Animator team and if you can zip up the repo.noindex folder from the project and send me a download link in a direct message (make sure you close the project before zipping the folder), I can take a look and see what I can do. Usually corrupted loose reference errors are recoverable if the project database is not also damaged.

 

Dan Tull

Character Animator Team

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