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'Invalid Surface Image' and project unusable

Community Beginner ,
Mar 04, 2022 Mar 04, 2022

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Hi, my project has suddenly stppped working - I can't do anything without encountering this popup 'Invalid Surface Image'. I've tried refreshing the scene and moving the project to my desktop with no luck.

 

Is this Character Animator project just corrupt and ruined? Should I start again from scratch?

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Bugs , Crash , Freeze or hang

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Community Expert ,
Mar 04, 2022 Mar 04, 2022

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A search came up with this thread. Give it a try. Solved: Invalid Surface Image - Adobe Support Community - 10555334

 

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Community Beginner ,
Mar 04, 2022 Mar 04, 2022

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Hi, as I said in my Q, I already tried that to no avail.

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Community Expert ,
Mar 04, 2022 Mar 04, 2022

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I did not realize that you tried ALT-refresh. The other option is to reach out to @DanTull 

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