Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Multiple Errors on starting Character Animator for the first time

New Here ,
Nov 20, 2017 Nov 20, 2017

I opened Character Animator for the first time and it immediately came up with an error message. CharacterAnimatorError1.jpg

I then tried to import my character and came up with this

CharacterAnimatorError2.jpg

I tried to import Wilk to see if it was just my illustrator file and I got the same error message.

What do?

TOPICS
Bugs
830
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 20, 2017 Nov 20, 2017

I tried reinstalling the program and came up with the same errors.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 20, 2017 Nov 20, 2017

Figured it out

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 21, 2017 Nov 21, 2017

Good to hear - what was the issue?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 21, 2017 Nov 21, 2017
LATEST

When I created the new project I saved it in a different location (and drive) than my .ai file. Once I created a new project in the same location as the .ai file it worked fine.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines