Multiple Errors on starting Character Animator for the first time

New Here ,
Nov 20, 2017 Nov 20, 2017

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I opened Character Animator for the first time and it immediately came up with an error message. CharacterAnimatorError1.jpg

I then tried to import my character and came up with this

CharacterAnimatorError2.jpg

I tried to import Wilk to see if it was just my illustrator file and I got the same error message.

What do?

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New Here ,
Nov 20, 2017 Nov 20, 2017

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I tried reinstalling the program and came up with the same errors.

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New Here ,
Nov 20, 2017 Nov 20, 2017

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Figured it out

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Adobe Employee ,
Nov 21, 2017 Nov 21, 2017

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Good to hear - what was the issue?

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New Here ,
Nov 21, 2017 Nov 21, 2017

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When I created the new project I saved it in a different location (and drive) than my .ai file. Once I created a new project in the same location as the .ai file it worked fine.

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