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Pupils moving out of range and fix tool not fixing the body

New Here ,
Jun 23, 2019 Jun 23, 2019

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Hey!

I've started doing my first character on Character Animator. My problem is: the pupils are going out of range don't know why, nothing looks wrong for me... (see attached picture)

Also, I tried fixing the body o the character but it still moves and only the specific places where I put the fixing tool stay on its place so it creates a weird distortion.

Help!!!Screenshot 2019-06-23 at 19.55.05.pngScreenshot 2019-06-23 at 20.02.21.pngScreenshot 2019-06-23 at 20.02.37.png

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LEGEND ,
Jun 23, 2019 Jun 23, 2019

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Eyes are so common a problem I wrote up a blog. If not covered, can you include a s screenshot? Of puppet And rigging. https://extra-ordinary.tv/2018/04/21/debugging-character-animator-eyess/

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New Here ,
Jun 24, 2019 Jun 24, 2019

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I already read all that blog, unfortunately still don't understand the problem. Can I send private message?

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Adobe Employee ,
Aug 16, 2019 Aug 16, 2019

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Hi Rachel Caiano,

Were you able to get this issue fixed? If yes, would you mind sharing the resolution for other users? As Alan mentioned, it will be beneficial for others to learn.

Thanks,

Shivangi

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LEGEND ,
Jun 24, 2019 Jun 24, 2019

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Sure - or ask here so others can learn from it. Either is fine.

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