I was not sure how to word this, but here's what happened:
I have a puppet (designed in illustrator) that is just a floating head.
I used the puppet warp tool in AI to adjust the object on a mouth viseme layer. When I opened the puppet in Character Animator, it now stretches and weird ways when I use the face tracking in record mode (see attached). This is what happens when I lean my head to the side.
As best I can tell, it seems like there is a fixed point at the top of the puppets head and the rest of the head stretches from that point. This is just a guess. I have not used pins and fixed points yet and have no clue how what I did in Illustrator translates to Character Animator.
I deleted the layer in Illustrator that I had originally puppet warped, but the Character Animator puppet is still behaving the same way.