"not the right kind of document" error

Community Beginner ,
Mar 31, 2022 Mar 31, 2022

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Been trying to open a PSD but I get this error. I tried to "open as" other document, but I got nothing, adn then tried the DNG coverter, but same error. Any fixes? 

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Adobe Community Professional ,
Mar 31, 2022 Mar 31, 2022

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This is the Using the Community forum (which is the forum for issues using the forums).
Please tell us what Adobe application you are using so that this can be moved to the proper forum for help.

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Community Beginner ,
Apr 01, 2022 Apr 01, 2022

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I'm using Photoshop 2022

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Adobe Community Professional ,
Mar 31, 2022 Mar 31, 2022

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All of your other discussions are in Character Animator About Ej0101 - Adobe Support Community

 

Do you have Photoshop to be able to open a PSD file?

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Community Beginner ,
Apr 01, 2022 Apr 01, 2022

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yup sure do!

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Adobe Community Professional ,
Mar 31, 2022 Mar 31, 2022

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From Character Animator:

Choose File > Import (Command/Ctrl+I). Select one or more . ai or . psd files, then click Open.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Adobe Community Professional ,
Apr 01, 2022 Apr 01, 2022

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Are you trying to import a puppet?

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Community Beginner ,
Apr 01, 2022 Apr 01, 2022

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i actually got it! took me hours to figure out and it was a simple fix. had to find a missing drive and updated it. it was something to do with a graphic reading drive. software update *headsmack*

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Adobe Community Professional ,
Apr 01, 2022 Apr 01, 2022

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CH doesn't like working with the cloud in even the best situations. It's best to use a physical or local drive whenever possible.

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