Recommended PC Specs for Crashing Ch

Explorer ,
Apr 02, 2020 Apr 02, 2020

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I commonly do entire animation scenes (1 min each) in Ch with several  characters and it will often crash.  My current PC specs are below.  I am in the process of getting a new laptop.  Will Ch likely perform better, if I get higher CPU (2.5ghz) and/or RAM(32gb) and/or a better graphics card?  In short, are there recommended specs to maximize Ch performance or will Ch experience these crash issues regardless of specs?  thx   
 
Windows 10 laptop
16gb RAM
I7 - 8850U (1.88 ghz - 1.9ghz} 
Nvidia 1050 GTX
512gb SSD
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Explorer ,
Apr 20, 2020 Apr 20, 2020

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I found that reducing my frame rate to 12 fps (from 24) during preview/playback reduced the CPU crash frequency

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Adobe Employee ,
Apr 20, 2020 Apr 20, 2020

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Sorry to hear CH crashing so often on your system.

I'd like to ask you more info to try to repeat the problme here.

Please share;

1) the version of CH you are using and seeing this crash,

2) os build number (go to System Information, and copy/paste version, something like 10.0.18632),

3) the chproj you see this problem (zip entier project folder),

4) steps to see crash (is it happen on preview the scene? or do I need to change frame rate while previewing? etc.).

 

Thanks,

-keiko

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