• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Recommended PC Specs for Crashing Ch

Explorer ,
Apr 02, 2020 Apr 02, 2020

Copy link to clipboard

Copied

I commonly do entire animation scenes (1 min each) in Ch with several  characters and it will often crash.  My current PC specs are below.  I am in the process of getting a new laptop.  Will Ch likely perform better, if I get higher CPU (2.5ghz) and/or RAM(32gb) and/or a better graphics card?  In short, are there recommended specs to maximize Ch performance or will Ch experience these crash issues regardless of specs?  thx   
 
Windows 10 laptop
16gb RAM
I7 - 8850U (1.88 ghz - 1.9ghz} 
Nvidia 1050 GTX
512gb SSD
TOPICS
Crash

Views

905

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Apr 20, 2020 Apr 20, 2020

Copy link to clipboard

Copied

I found that reducing my frame rate to 12 fps (from 24) during preview/playback reduced the CPU crash frequency

.  

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 20, 2020 Apr 20, 2020

Copy link to clipboard

Copied

LATEST

Sorry to hear CH crashing so often on your system.

I'd like to ask you more info to try to repeat the problme here.

Please share;

1) the version of CH you are using and seeing this crash,

2) os build number (go to System Information, and copy/paste version, something like 10.0.18632),

3) the chproj you see this problem (zip entier project folder),

4) steps to see crash (is it happen on preview the scene? or do I need to change frame rate while previewing? etc.).

 

Thanks,

-keiko

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines