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I had a full body puppet but want to use the head so I used the "save as" command. And on the new file deleted everything except the +head, +body files (i deleted files within the body like arms and legs.). Now I can easily import the head file into character animator, and even to the rig window but when i try and create a scene, the puppet doesn't appear.
I even brought in an image for background easily... but no head appears.
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I figured it out.... the head was off the top of the screen and all i had to do was adjust the y scale. Well, maybe this will help someone else with the same problem.