Transcript-Based Lip Sync; Error Message

[woodya9882332]

I've been using the transcript-based lip sync (following the process from the Okay Samuria YouTube video). Overall, it works great but I keep running into the following error message:

"compute lip sync failed: check that the transcript matches the audio"

The transcript does tend to correctly display the words from teh audio but I get the error message regardless. Does anyone know how to fix this? Or know why I'm getting the error message since the words and audio appear to correctly match?

Thanks!

[cwest222111]

Going through the same thing, does anyone know anything?

[Mittensbrains]

I was having the same issue.  My first audio with .SRT file worked perfectly.  But the next two were getting this error: "compute lip sync failed: check that the transcript matches the audio"

I looked at the imported SRT file and noticed that the times were not starting from zero.  So I went back to the Premiere Pro file, placed all the audio and transcript at the beginning of the timeline THEN exported the SRT file ONLY again.  When I imported this new SRT file into Character Animator and hit Timeline > Compute Lip Sync Take from Audio and Transcript it finally worked.

I guess you have to have the SRT file starting from 0:00:00.  Otherwise Character Animator doesn't know what to do with it.