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AE cannot connect to CA dynamic link

Participant ,
Dec 06, 2016

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Hi,

I have been using After effects to build scenes with characters from Character Animator for a while now. Upon latest opening up of the project I get this:

"After Effects error: failed to connect to Adobe Dynamic Link project (86::1)"

What has happened and how do I fix it?

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Dynamic link

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AE cannot connect to CA dynamic link

Participant ,
Dec 06, 2016

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Hi,

I have been using After effects to build scenes with characters from Character Animator for a while now. Upon latest opening up of the project I get this:

"After Effects error: failed to connect to Adobe Dynamic Link project (86::1)"

What has happened and how do I fix it?

Topics

Dynamic link

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8.8K

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Adobe Employee ,
Dec 06, 2016

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This is a new one to me so I asked the rest of the team (who are way smarter than me). A few questions they had:

  • No recent app/os updates?
  • Ch project location/name didn't change?
  • Restart of machine doesn't help?
  • Is that message appearing in AE?
  • How are you setting up the connection?
  • Which versions of the apps do you have and where are they installed?

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Participant ,
Dec 06, 2016

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  • No recent app/os updates?

No, none after starting this project (cc2017), Windows 10

  • Ch project location/name didn't change?

Changed the scene names several times,

Also made folders and put scenes into folders after they were linked to AE.

I have recently pasted new versions of AI files I've

received from our illustrator.

The last thing I remember doing was rigging a scene in

CA with multiple puppets in it.

I tried exporting one of these as a puppet to send to you,

and I chose a Dropbox folder directly (CC folders are never in sync and we stopped using it). I got an error message saying it could not write to this folder, and all

that was exported was the tmp folder. I then exported to a

local folder, which worked fine.

  • Restart of machine doesn't help?

...Didn't get around to that - I'll check first thing in the morning.

  • Is that message appearing in AE?

Yes, dialog box.

  • How are you setting up the connection?

Drag-drop scenes into folders in the project panel in

AE.

  • Which versions of the apps do you have and where are they installed?

AE 2017

CA beta 5

Local disk.

//Kjetil

Den 6. des. 2016 kl. 17.52 skrev oksamurai <forums_noreply@adobe.com<mailto:forums_noreply@adobe.com>>:

AE cannot connect to CA dynamic link

created by oksamurai<https://forums.adobe.com/people/oksamurai> in Character Animator - View the full discussion<https://forums.adobe.com/message/9184118#9184118>

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Participant ,
Dec 07, 2016

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failedtoconnect.PNG

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Participant ,
Dec 07, 2016

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Restarting the computer did not help.

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Participant ,
Dec 07, 2016

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After this message has apperared for each scene I have imported from CA, I get another message saying one file is missing since last time.

In the project panel, all of my CA scenes now shows up with color bars.

Any idea how to see what folder they are pointing to?

Adding the same scenes from the same CA project by drag-and-drop works.

My entire project is on a separate external drive btw.

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Participant ,
Dec 07, 2016

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I tried pressing reload footage on one of the missing scenes, and the dynamic link seems to find the project.

reload-footage.PNG

However, the scene names have been removed, so all I can see in my project is the name of the CA project. Linking back to the different scenes will therefore be by pure guess.

Once I selected a scene to reconnect, the scene appeared as a new scene in the project panel instead of actually reconnecting to the scene i wanted to reload.

newprojectimported.PNG

The import dynamic link dialog box reappered after this, but then this happened.

"stopped working" - close application.

importdynamiclink-forcestop.PNG

What do you recommend? Deleting all of my CA scenes in the AE project and importing them in again?

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Participant ,
Dec 07, 2016

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Another question.

Why does my main CA project appear as being last edited a month ago (4 november 2016) when the project autosaves all the time in CA? And why does it show up as having a size of 0kb?

wrongdate-ca-project.PNG

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