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CA showing as "up to date" but Leeta file says it's newer

Community Beginner ,
Feb 15, 2019

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Hi CA team!

I've downloaded the "Leeta" character and would like to use it, but when I try to open it, it says it was created with a newer version (2.0.1).

However, when I go into my CC desktop app, Character Animator 1.0.6 shows as being up to date, even when I click "check for app updates" in the upper right.

Is there some reason I can't update?

Thanks!

I would try reinstalling it. Do you have the Creative Suite? Then you can just de-install it via the CC-App and then install the new version.

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CA showing as "up to date" but Leeta file says it's newer

Community Beginner ,
Feb 15, 2019

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Hi CA team!

I've downloaded the "Leeta" character and would like to use it, but when I try to open it, it says it was created with a newer version (2.0.1).

However, when I go into my CC desktop app, Character Animator 1.0.6 shows as being up to date, even when I click "check for app updates" in the upper right.

Is there some reason I can't update?

Thanks!

I would try reinstalling it. Do you have the Creative Suite? Then you can just de-install it via the CC-App and then install the new version.

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Explorer ,
Feb 15, 2019

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I would try reinstalling it. Do you have the Creative Suite? Then you can just de-install it via the CC-App and then install the new version.

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Community Beginner ,
Feb 15, 2019

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I think this has worked! It says version 2.0.1 now.

I will try opening the characters when I have a moment and check.

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Community Beginner ,
Feb 15, 2019

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...yep it works now! Thanks!

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