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Help! Internal Error Code: (1055099296:2712 + 10) assertion failed!

Community Beginner ,
May 20, 2020 May 20, 2020

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I need help because when I open a file in character animator which I have already spent hours on, this shows up "Internal Error Code: (1055099296:2712 + 10) assertion failed!" I can't edit my character and I really need someone to help! Thanks in advance!!!helpphoto.png

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correct answers 1 Correct answer

Adobe Employee , May 21, 2020 May 21, 2020

Usually this means some step somewhere along the way got corrupted. I'm usually able to fix this by going to the History panel and go back several steps and it usually works. I believe this happens mostly when something doesn't sync right. If you have your CH project or any media on a cloud drive instead of local, try changing it to local and see if it helps.

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Adobe Employee ,
May 21, 2020 May 21, 2020

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Usually this means some step somewhere along the way got corrupted. I'm usually able to fix this by going to the History panel and go back several steps and it usually works. I believe this happens mostly when something doesn't sync right. If you have your CH project or any media on a cloud drive instead of local, try changing it to local and see if it helps.

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