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OpenGL setup failed

New Here ,
Jan 13, 2017

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Hello

I have installed Adobe Character Animator, and when I tried to run the features of this program, the next message appeared on my screen "OpenGL setup failed. Updating your graphics card driver may fix this issue".

I have an Intel HD(R) grapichs family, with main driver "igdumd64.dll" version 8.15.10.2291.

My system says that I have the last version of my graphic card driver, but I know that my laptop is old (also I have Windows 7) and searching on the internet I have found two download options for my driver

  1. Download  Graphic Driver version 10.18.10.3496 (2014) . Appears on HP web 
  2. Download Graphic Driver version 8.15.10.2622 (2012).  Appears on Intel web

Which one should I choose?

Could I loose some functions if I do that?

Thanks

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OpenGL setup failed

New Here ,
Jan 13, 2017

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Hello

I have installed Adobe Character Animator, and when I tried to run the features of this program, the next message appeared on my screen "OpenGL setup failed. Updating your graphics card driver may fix this issue".

I have an Intel HD(R) grapichs family, with main driver "igdumd64.dll" version 8.15.10.2291.

My system says that I have the last version of my graphic card driver, but I know that my laptop is old (also I have Windows 7) and searching on the internet I have found two download options for my driver

  1. Download  Graphic Driver version 10.18.10.3496 (2014) . Appears on HP web 
  2. Download Graphic Driver version 8.15.10.2622 (2012).  Appears on Intel web

Which one should I choose?

Could I loose some functions if I do that?

Thanks

Views

444

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 13, 2017 0
Adobe Employee ,
Jan 13, 2017

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