Copy link to clipboard
Copied
While combining the PDF using c# application after the combining process is completed and the acroapp object is trying to exit we get the adobe not responding error.This comes once only in a day.The error event log is given below
Log Name: Application
Source: Application Error
Date: 8/5/2016 3:40:28 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: XXXXXXXX
Description:
Faulting application name: Acrobat.exe, version: 15.6.30119.36332, time stamp: 0x56740a62
Faulting module name: ntdll.dll, version: 6.3.9600.18233, time stamp: 0x56bb4e1d
Exception code: 0xc0000374
Fault offset: 0x000e6054
Faulting process id: 0x1040
Faulting application start time: 0x01d1eeec9f1de821
Faulting application path: C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: e0834b9f-5adf-11e6-8116-005056ae14c2
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-08-05T07:40:28.000000000Z" />
<EventRecordID>145906</EventRecordID>
<Channel>Application</Channel>
<Computer>XXXXXX</Computer>
<Security />
</System>
<EventData>
<Data>Acrobat.exe</Data>
<Data>15.6.30119.36332</Data>
<Data>56740a62</Data>
<Data>ntdll.dll</Data>
<Data>6.3.9600.18233</Data>
<Data>56bb4e1d</Data>
<Data>c0000374</Data>
<Data>000e6054</Data>
<Data>1040</Data>
<Data>01d1eeec9f1de821</Data>
<Data>C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat.exe</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>e0834b9f-5adf-11e6-8116-005056ae14c2</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Have something to add?