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500 Internal Server Error

Community Beginner ,
Mar 18, 2013 Mar 18, 2013

I currently have 2 domains on my server. The first one is serving CF templates fine, but the 2nd  is throwing a 500 error whenever a cfm template is hit. This error is thrown regardless of the contents of the template. A completly blank cfm template throws the error, but serves fine when changed to an htm file. There is no Application tag on the part of the site that is being accessed.

The fact that only 1 domain is throwing a 500 on a blank template leads me to believe that there is a server misconfiguration somewhere. I have verified that the cf connection is in place as well as the tomcat ISAPI for the domain in question. I believe a problem there would throw a 400 or 403 error however.

Does anyone have any ideas?

CF 10 64bit Running on IIS 7 Windows server 2008 R2 standard

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Adobe Employee ,
Mar 18, 2013 Mar 18, 2013

Hi,

To fix this issue, grant the Network Service user in the IIS Worker Process Group (IIS_WPG) read and write access to the cf_root\config\wsconfig directory, including the sub-folders and files. Restart the IIS Admin Service and the CF services after making the permissions change.

Regards,

Anit Kumar

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Community Beginner ,
Mar 18, 2013 Mar 18, 2013

Thanks Anit.

My server admin made the changes, and the server was restarted. Unfortunatly the 500 error is still showing up for the 1 domain.

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Adobe Employee ,
Mar 18, 2013 Mar 18, 2013

Hi,

Can you check the handler mappings and make sure that cfm, cfml, cfr, cfc, cfswf are added and are pointing to {CF-Home}\config\wsconfig\{magic-number}\isapi_redirect.dll

For more details, please refer to http://helpx.adobe.com/coldfusion/kb/coldfusion10-iis-manual-connector-configuration.html

Regards,

Anit Kumar

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Community Beginner ,
Mar 18, 2013 Mar 18, 2013

Yes, that was one of the first things I checked. They look okay.

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Community Beginner ,
Mar 20, 2013 Mar 20, 2013
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Okay, I got it up and running. Here's what I did for future reference:

I enabled the application pool for the domain, and then disabled 32bit support.

That's all it took.

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