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An error has occurred while installing the package pmtagent. Please check logs for more details

New Here ,
May 06, 2024 May 06, 2024

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Name: pmtagent

Description: The pmtagent package helps you configure ColdFusion with Performance Monitoring Toolset

I find this error during installing this package. 

 

Help me asap!

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Community Expert ,
May 07, 2024 May 07, 2024

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Try to uninstall the pmtagent package, and then reinstall it. There now follows an example. (I shall assume that your ColdFusion version is 2021 and your Operating System is Windows):

Open the command prompt (CMD) as administrator. Use the DOS command CD to navigate to C:\ColdFusion2021\cfusion\bin.  Type cfpm and press ENTER. The cfpm promt should then appear.

BKBK_0-1715079437877.png

 

Do the following in succession:

  • Type uninstall pmtagent and press ENTER. 
  • (when the cfpm prompt reappears) Type install pmtagent and press ENTER. 

BKBK_1-1715079852639.png

 

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New Here ,
May 08, 2024 May 08, 2024

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I have installed ColdFusion Standard 2023. I already reinstalled a few times. The error keep coming out.

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New Here ,
May 08, 2024 May 08, 2024

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In addition, I already updated ColdFusion Standard 2023 release 7 from release 5.

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Adobe Employee ,
May 07, 2024 May 07, 2024

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Hi,

 

Have you installed any update recently and after this you encountered this problem or is it a fresh install?

Thanks,
Priyank Shrivastava

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New Here ,
May 08, 2024 May 08, 2024

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This is fresh installation. ColdFusion Standard 2023.

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Adobe Employee ,
May 08, 2024 May 08, 2024

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Hi @Chera37224950j2rb  I pinged you my email in DM, please send an email to me. I will work with you.

 

Thanks,
Priyank Shrivastava

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