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Cannot download ColdFusion Builder

Explorer ,
Oct 18, 2021 Oct 18, 2021

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I have been trying to downoload the Builder from the linke https://www.adobe.com/products/coldfusion-builder/download-trial/try.html, but I am just sent do a "Get Started" page, and nothing downloads. 

 

I have been in contact with customer support via the chat for four days and no progress has been made. When I said the product was ColdFusion Buiilder, I was connected to the photography department.

 

Does anyone have any ideas as to how I can make progress?

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correct answers 1 Correct answer

Community Expert , Oct 18, 2021 Oct 18, 2021

You're not alone. There is a solution. See my post:

https://coldfusion.adobe.com/2021/07/try-adobe-site-downloads-form-submissions-fail-work-properly/

 

Let us know if that works for you. I hope someday someone from Adobe just fixes the damn problem. 

 

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Community Expert ,
Oct 18, 2021 Oct 18, 2021

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Coldfusion forum so that proper help can be offered.

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Community Expert ,
Oct 18, 2021 Oct 18, 2021

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You're not alone. There is a solution. See my post:

https://coldfusion.adobe.com/2021/07/try-adobe-site-downloads-form-submissions-fail-work-properly/

 

Let us know if that works for you. I hope someday someone from Adobe just fixes the damn problem. 

 


/Charlie (troubleshooter, carehart.org)

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Explorer ,
Oct 18, 2021 Oct 18, 2021

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Thanks very much Charlie. I read your article, cleared the cookies and changed to Edge (which I never normally used). After accepting I was downlaoding files which are not secure, the downloading started and CF Builder is now installed,

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New Here ,
Nov 12, 2021 Nov 12, 2021

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I had the same problem, but found a different solution.  I am using Chrome (the company's officially sanctioned browser).  I opened up the dev tools, to see what the errors had to say (screenshot follows).

The problem is that the Adobe site is using SSL - https, naturally.  But the link to the actual EXE file is unencrypted (ie, http://), and Chrome really gets upset and blocks the content when you mix and match on a page, esp. when the resource being retrieved is an EXE.

So I copied the URL out of the error message, and pasted in a new browser window, and voila.

'http://trials.adobe.com/AdobeProducts/CB/3_2/win64/ColdFusionBuilder_2018_WWEJ_win64.exe

I went looking for a form to send the info into Support, but no such luck.  Oh well.

kbittner4CF_0-1636761093482.png

 

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Community Expert ,
Nov 12, 2021 Nov 12, 2021

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Thanks for sharing that. Bummer to hear of it. As for where to file a bug report, use tracker.adobe.com. For more, see a blog post I did just this week:

 

https://coldfusion.adobe.com/2021/11/should-you-bother-to-file-bug-reports/


/Charlie (troubleshooter, carehart.org)

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