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I have receive a cfBuilder license at the last CFSummit, but never been able to sucessfully install the thing ....
Now that I check back this, when downloading CFBuilder 2018 the trial install the cfbuilder 2016 ....
Could it be that my license is 2018 but I can't enter it because builder is 2016 ??
How can I download builder 2018? I don't want a buy it I already have my key. So I want to download the trial and after that insert my key ....
I kind of confuse with the whole 2018 or 2016 thing .....
I finally Install cfbuilder 2018 successfully 🙂
My problem was that my organisation here use "Oracle Enterprise Single Sign-On", (Oracle Enterprise Single Sign-On | Oracle Identity Management ) I don't use it but it is always install by default on all computer. And I could not just stop that process, I needed a script from my tech to be able to close it. Once that software was close I was able to install without issue.
Thank you everyone for all your help, it help me navigate into this and fina
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This should not be so challenging. Let me offer a few points, and perhaps they will help you:
- CFBulder 2018 and 2016 are indeed different products.
- And just as Adobe no longer offered the installer for cf2016 once cf2018 came out (in July of last year), the same goes for cfbuilder.
- So if you download cfbuilder today, it will be cfb 2018. (You can get cf and cfb at coldfusion.com.)
- There is only one installer for CFB (like with CF), whether choosing there the link to buy or trial the product
- When you install it, THEN it would ask for your license, and if you offer none, you will get the trial
- Once running the trial, you can also add the license key from within the tool
Does that help get you going? If not, please clarify why not.
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Thank you for your fast reply Charlie.
ok now that I have download builder 2018, I have recall what my problem was first time I tried to install this.
It unzip but something happen when it lauch, I just see a blink and that's it, it's gone 😞
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I would look for a log file in your TEMP folder to see if any installation errors were logged. Have you also tried running the installer "As Administrator"?
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Yes i'm installing with as administrator.
When I look into C:\Users\myuser\AppData\Local\Temp there ain't no log files created ....
If I try running my old ColdFusionBuilder_2016_WWEJ_win64 it install without any issue ...
So I do not understand why ColdFusionBuilder_2018_WWEJ_win64 give me such a hard time ...
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OK I found this Java error
#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffde1bf1c26, pid=376384, tid=379196
#
# JRE version: Java(TM) SE Runtime Environment (11.0.1+13) (build 11.0.1+13-LTS)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (11.0.1+13-LTS, mixed mode, tiered, compressed oops, g1 gc, windows-amd64)
# Problematic frame:
# C [ssojho64.dll+0x11c26]
#
# No core dump will be written. Minidumps are not enabled by default on client versions of Windows
#
# If you would like to submit a bug report, please visit:
# http://bugreport.java.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#
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That's a curious problem that seems somehow unique to you. I see a couple of interesting things in what you say/share, and some questions to help guide you (or to help us help you):
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CPAcadiennes wrote
OK I found this Java error
#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffde1bf1c26, pid=376384, tid=379196
#
# JRE version: Java(TM) SE Runtime Environment (11.0.1+13) (build 11.0.1+13-LTS)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (11.0.1+13-LTS, mixed mode, tiered, compressed oops, g1 gc, windows-amd64)
# Problematic frame:
# C [ssojho64.dll+0x11c26]
#
# No core dump will be written. Minidumps are not enabled by default on client versions of Windows
#
# If you would like to submit a bug report, please visit:
# http://bugreport.java.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#
I suspect this error is not directly related to ColdFusion Builder. However, there is apparently a Java application running on your PC, that is interfering with the installation. Perhaps Passlogix? If so, do you need to adjust the permissions settings on Passlogix to enable you to install? I ask because EXCEPTION_ACCESS_VIOLATION suggests insufficient permissions.
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Bkbk, I gather you offered your last 2 replies without noticing my response from several hours before them, where I mentioned both points and more (still awaiting the OP's response to that).
I want to share the following if it may be helpful.
Perhaps like me you have the forum set to email you when new messages are posted, and maybe you saw the OP's and replied before seeing mine.
I try to avoid this problem by checking the forum thread before replying, to see if other responses may have come since that email notification.
And same for the OP, in that I hope they will also check out responses that may have come before or after one they may notice.
I share this not to scold or condescend, but just in the hopes we may all help each other--as we help each other. 🙂
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I finally Install cfbuilder 2018 successfully 🙂
My problem was that my organisation here use "Oracle Enterprise Single Sign-On", (Oracle Enterprise Single Sign-On | Oracle Identity Management ) I don't use it but it is always install by default on all computer. And I could not just stop that process, I needed a script from my tech to be able to close it. Once that software was close I was able to install without issue.
Thank you everyone for all your help, it help me navigate into this and finally point to the java related problem.
And yes Charlie, by unzip, I meant extract 🙂 My main language is french so sometime I wrote stuff in english that doesn't make sense 🙂
Ok now that i'm good, Back to coding 🙂
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Thanks, CPAcadiennes, for sharing that. Oracle Enterprise Single Sign-On is in fact based on the tool I mentioned earlier, Passlogix. So, for the benefit of future readers, you have confirmed that the EXCEPTION_ACCESS_VIOLATION has no direct relation to ColdFusion Builder.
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Sorry, Charlie, I did miss your comment.
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CPAcadiennes wrote
It unzip but something happen when it lauch, I just see a blink and that's it, it's gone 😞
A zip file? I don't remember that. From what I recall, ColdFusionBuilder_2018_WWEJ_win64 is an executable, that is, a file of type .EXE.
I would download the the file again, restart Windows, and launch the installation anew.
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Thanks to you both, and great to see the resolution.