CFBuilder Beta 3 Mac Installer Problem

Report · Dec 17, 2009

This may be a bit premature and it could very well be an issue with my computer, or more likely PEBKAC, but I wanted to just get it out there and hopefully have a place for others experiencing my issue to find the solution they are looking for.

I've done the following to experience my issue:

Download CFBuilder Beta 3 for mac from Adobe Labs
Unzipp the archive (filename: coldfusionbuilder_b3_install_mac_121709.zip)
Run the installer (filename: cfbuilder_install)
Enter password for OS X authentication
...and 5-7 seconds later...see [PROBLEM] below

[PROBLEM]

The installer icon simply dissapears from the Dock never to be seen or heard from again. I have also tried installing via command prompt ($ ./cfbuilder_install.app/Contents/MacOS/cfbuilder_install) to no avail.

[EXPECTED OUTCOME]

The installer should go through the normal installation process on OS X and ultimately install CFBuilder Beta 3 Standalone on my 17" MacBook Pro (May 2008) with OS X Snow Leopard 10.6.2.

[MY HARDWARE]

Model Name:    MacBook Pro
Model Identifier:    MacBookPro4,1
Processor Name:    Intel Core 2 Duo
Processor Speed:    2.6 GHz
Number Of Processors:    1
Total Number Of Cores:    2
L2 Cache:    6 MB
Memory:    4 GB
Bus Speed:    800 MHz
Boot ROM Version:    MBP41.00C1.B03
SMC Version (system):    1.28f2

Report · Dec 18, 2009

Hi,

Are you by any chance trying to install from a shared directory? If so move to another temp directory and install from there. Else you can look for the log under this folder and paste here:

cfbuilder_install.app/Contents/Resources

- Vinu

Adobe ColdFusion Team

Report · Dec 26, 2009

Thank you for your response, Vinu. There is no log file that is created in that location. I did, however, find this:

/Library/Logs/DiagnosticReports/cfbuilder_install_2009-12-27-021248_localhost.crash

I have attached it to this message. I appreciate your assistance.

[UPDATE]

From what I can tell right now, it looks like java is jacked up on my machine. Anytime I try to run "java -version" or try to access my keystore I get "Trace/BPT trap" as my output and a crash log is added in the same location as where the attached crash log is. I recently updated JVM for Mac to Update 1 via Apple Software Update a couple of weeks ago. I have JDK 1.5 (32-bit), JDK 1.5 (64-bit), JDK 1.6 (32-bit), and JDK 1.6 (64-bit) installed so...

What is even more strange for me is that I am able to install Beta 2 without issues. It's installed in under 20 seconds.

Report · Dec 27, 2009

I know for a fact that my JVM was currupted some how which was the cause of my issue. Given the lack of time to troubleshoot this coupled with the fact that Beta 2 expires on Jan 1, 2010 I decided to wipe my HDD and reinstall Snow Leopard. All works as expected now. I noticed that I now only have Java 1.6 (32-bit) and Java 1.6 (64-bit) installed after doing this. And finally, I have not yet installed the JVM for Mac Update 1 yet. I'd be curious what would happen if I tried it after updating Java. Another day. 🙂

Report · Dec 27, 2009

Thanks for the confirmation. Mac Update 1 with JDK 6 should work well as

expected. Let me know if you face any issues.

- Vinu