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CFMAIL from name changing to lowercase

New Here ,
Dec 27, 2018 Dec 27, 2018

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Hi

We're in the process of setting up our new Windows 2016 server running ColdFusion 2018 with Update 1 installed.

When firing an email via CFMAIL the "from" name is converted to lowercase. We can't find any settings in the administrator panel or in the neo-mail.xml file.

It this behaviour when our mailserver is turned on, but to test it's Coldfusion that's causing this, we've turned off our mailserver so that the file automatically fails and is saved as a ".cfmail" file in the ColdFusion2018\cfusion\Mail\Undelivr folder.

--------------------

Example CFMAIL tag (note the capitalised Sender Name)

<cfmail to="info@recipient.com" from="orders@sender.com (Sender Name)" subject="Example subject name">

....

</cfmail>

--------------------

In the failed ".cfmail" file (or delivered email) this shows as below (note the lowercase Sender Name)

type:  text/plain; charset=UTF-8

server:  servername:99

server-username:  server@sender.com

server-password:  password

from:  sender name <orders@orders@sender.com>

to:  info@recipient.com

--------------------

Is there a setting or known fix that I can put in place?

Kind regards, Stuart

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LEGEND ,
Dec 27, 2018 Dec 27, 2018

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I've experienced this in our DEVELOPMENT environment.  If you surround the name with anything like parenthesis or quotes, this will happen.  Remove the parenthesis and try it.  I have a feeling that it will not force lowercase when you do this.

HTH,

^ _ ^

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Community Expert ,
Dec 30, 2018 Dec 30, 2018

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New Here ,
Jan 09, 2019 Jan 09, 2019

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We've now purchased ColdFusion 2018 Standard edition so are no longer on the Development version. The bug is still in place on the software.

Where can I submit a bug for CF18?

(Link from BKBK above goes to MySQL)

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Community Expert ,
Jan 09, 2019 Jan 09, 2019

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Tracker.adobe.com

/Charlie

Sent via the Samsung Galaxy S7 active, an AT&T 4G LTE smartphone


/Charlie (troubleshooter, carehart.org)

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LEGEND ,
Jan 09, 2019 Jan 09, 2019

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In the meantime, even if Adobe takes this seriously and implements a fix for this bug, it's not going to happen overnight.

Try my earlier suggestion to see if that will work as a temporary workaround, until such time as this issue is fixed.


HTH,

^ _ ^

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New Here ,
Apr 17, 2019 Apr 17, 2019

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We had the same issue.

After some tries we found that we can achieve the "not lowercased sender name" by using this "sender name <sender@email.com>" instead of "sender@email.com (sender name)".

It might break the code highlighting in you editor, but it tested working in my cf2018 environment. And if you really hate the broken code highlighting, you can use script style instead:

<cfscript>

cfmail(

  from = "sender name <sender@email.com>",

  to = "someone@email.com",

  subject = "test",

  type = "html"

){

  writeoutput('my email content')

}

</cfscript>

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