CFMail won't send email with FQDN

[bjnolley]

The CFMAIL won't include the fully qualified domain name (FQDN).

I found Knowledge Base article kb400753 at http://www.adobe.com/go/kb400753 and added
-Dmail.host=server-name.domain-name.com to the JVM Arguments section, as instructed by this article.

It did not make any difference. First I restarted just the CF server. When it still didn't send the email, I rebooted the entire Windows 2003 server and it still didn't help.

According to our web host, the following error was still occurring:

Sep 18 17:22:11 mail postfix/smtpd[55543]: NOQUEUE: reject: RCPT from domain-name.com[209.50.251.106]: 504 5.5.2 <server-name>: Helo command rejected: need fully-qualified hostname; from=<email-address@rvnetworking.com> to=<email-address@rvnetworking.com> proto=ESMTP helo=<server-name>

I'm out of ideas on this one!

[Newsgroup_User]

bjnolley wrote:
> The CFMAIL won't include the fully qualified domain name (FQDN).
>
> I found Knowledge Base article kb400753 at http://www.adobe.com/go/kb400753
> and added
> -Dmail.host=server-name.domain-name.com to the JVM Arguments section, as
> instructed by this article.
>
> It did not make any difference.

That is correct, KB 400753 is only about changing the name in the
MessageID, not in the HELO/EHLO.


> Sep 18 17:22:11 mail postfix/smtpd[55543]: NOQUEUE: reject: RCPT from
> domain-name.com[209.50.251.106]: 504 5.5.2 <server-name>: Helo command
> rejected: need fully-qualified hostname; from=<email-address@rvnetworking.com>
> to=<email-address@rvnetworking.com> proto=ESMTP helo=<server-name>

What have you filled out in CF as the mail server? What is the full
error message without your attempts at obfuscation?

Jochem


--
Jochem van Dieten
Adobe Community Expert for ColdFusion

[bjnolley]

You said:
> Sep 18 17:22:11 mail postfix/smtpd[55543]: NOQUEUE: reject: RCPT from
> domain-name.com[209.50.251.106]: 504 5.5.2 <server-name>: Helo command
> rejected: need fully-qualified hostname; from=<email-address@rvnetworking.com>
> to=<email-address@rvnetworking.com> proto=ESMTP helo=<server-name>

"What have you filled out in CF as the mail server? What is the full error message without your attempts at obfuscation?"

I certainly didn't want to publish my email address ... I'm sure you don't like spam either. ;)

At any rate, that IS the FULL error, with the following substitutions:
- Where it says "server-name" the actual error says our server's Windows machine name, bjserver.
- Where it says "domain-name" the actual error says our server's hostname and domain, bj-consulting.com.
- Where it says "email-address" the actual error says my email name "bjnolley". rvnetworking.com is the true domain for my email address.

The Windows computer name properties include the domain, bj-consulting.com.

Cold Fusion specifies mail.servint.com, our web server host's mail server, which we use. This mail server is receiving the CF generated email, but rejects it with the above-mentioned error.

This function worked until the mail server was upgraded to a version that requires the FQDN to be specified in the HELO.

Do you know how to configure CF to send the FQDN in the HELO?

[Newsgroup_User · Accepted solution]

bjnolley wrote:
> Do you know how to configure CF to send the FQDN in the HELO?

http://jochem.vandieten.net/2008/09/19/configuring-coldfusion-to-use-a-fqdn-in-the-cfmail-ehlo/

Jochem


--
Jochem van Dieten
Adobe Community Expert for ColdFusion

[bjnolley]

This was the info I needed … it solved my problem … thanx!