coldfusion 11 application server service not starting - error 1053

[fatherLemon]

Cannot get Coldfusion 11 Application server service to start. Running Windows Server 2012 R2 Standard Coldfusion 11 update 12.

Error: Windows could not start the Coldfusion 11 Application Server service on Local Computer. Error 1053: The service did not respond to the start or control request in timely fashion.

Searched for other remedies to no avail. As a "band-aid" I was able to run the cfstart.bat file in a CMD window to have the service start and run. (if the CMD window ever closes, this will stop the service - hence the band-aid)

Here are some of the things we tried - they DO NOT Work:

• Increased the Windows service time-out - https://support.microsoft.com/en-us/help/922918/a-service-does-not-start-and-events-7000-and-7011-ar...
• Ran the service as an Administrator - both local and network (under Properties and select Log On)
• Tried blocking coldfusion from accessing the IP 192.150.19.110 (coldfusion.adobe.com)
• We are not running a proxy

[carl type3]

Hi Lemon,

Are there any warnings or errors in \ColdFusion11\cfusion\logs\coldfusion-error.log when the service fails to start? Perhaps there will be an interesting difference in log content between failed service and cmd prompt cfstart batch.

What happens when you try run CF11 via this command?

net start "ColdFusion 11 Application Server"

HTH, Carl.

[Priyank Shrivastava.]

Hi,

As Carl mention, you can share the error.log information. However, you can run the ColdFusion from the command prompt to check the error in console.

To run it, try these steps. Launch the command prompt as Run as Admin>Navigate to \ColdFusion11\cfusion\bin and type the command "cfstart".

You can share the console error here.

Thanks,

Priyank Shrivastava

[fatherLemon]

coldfusion-error.log When starting the Coldfusion 11 Application Server in the services window:

Jan 17, 2018 12:01:21 PM org.apache.catalina.core.AprLifecycleListener lifecycleEvent

INFO: The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: D:\ColdFusion11\cfusion\lib;D:\ColdFusion11\cfusion\jintegra\bin;D:\ColdFusion11\cfusion\jintegra\bin\international;D:\ColdFusion11\cfusion\lib\oosdk\classes\win

Jan 17, 2018 12:01:21 PM org.apache.coyote.AbstractProtocol init

INFO: Initializing ProtocolHandler ["ajp-bio-8014"]

Jan 17, 2018 12:01:22 PM org.apache.catalina.core.StandardService startInternal

INFO: Starting service Catalina

Jan 17, 2018 12:01:22 PM org.apache.catalina.core.StandardEngine startInternal

INFO: Starting Servlet Engine: Apache Tomcat/7.0.75

Jan 17, 2018 12:01:28 PM org.apache.catalina.startup.TldConfig execute

INFO: At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.

Jan 17, 2018 12:01:30 PM org.apache.catalina.core.ApplicationContext log

INFO: ColdFusionStartUpServlet: ColdFusion: Starting application services

Jan 17, 2018 12:01:30 PM org.apache.catalina.core.ApplicationContext log

INFO: ColdFusionStartUpServlet: ColdFusion: VM version = 24.55-b03

Jan 17, 2018 12:01:43 PM org.eclipse.jetty.util.log.JavaUtilLog info

INFO: jetty-9.0.7.v20131107

Jan 17, 2018 12:01:43 PM org.eclipse.jetty.util.log.JavaUtilLog info

INFO: Started o.e.j.s.ServletContextHandler@2009cd0c{/,null,AVAILABLE}

Jan 17, 2018 12:01:43 PM org.eclipse.jetty.util.log.JavaUtilLog info

INFO: Started ServerConnector@e3dc5f9{HTTP/1.1}{0.0.0.0:5500}

Jan 17, 2018 12:01:44 PM org.apache.catalina.core.ApplicationContext log

INFO: CFMxmlServlet: Macromedia Flex Build: 87315.134646

CMD console when launching the command prompt - cfstart

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Jan 17, 2018 12:19:06 PM Information [ajp-bio-8014-exec-1] - Starting HTTP reque

st {URL='http://calendar.slcolibrary.org/RSSFeeds.aspx?data=sdJ%2fQt3yAULOHYrcvL

hxTRaTW8n0hqOSy7CxNak3%2fbw%3d', method='HEAD'}

Jan 17, 2018 12:19:07 PM Information [ajp-bio-8014-exec-1] - HTTP request comple

ted  {Status Code=404 ,Time taken=118 ms}

Jan 17, 2018 12:19:07 PM Error [ajp-bio-8014-exec-1] - Error updating syndicated

content (http://calendar.slcolibrary.org/RSSFeeds.aspx?data=sdJ%2fQt3yAULOHYrcv

LhxTRaTW8n0hqOSy7CxNak3%2fbw%3d):  404 Not Found.

Jan 17, 2018 12:19:07 PM Information [ajp-bio-8014-exec-1] - Building UNSETCACHE

message.

Jan 17, 2018 12:19:07 PM Information [ajp-bio-8014-exec-1] - Item 476A6EE8035211

961D293820DF1B2FDC has been added to the UNSETCACHE topic of a message.

Jan 17, 2018 12:19:07 PM Information [ajp-bio-8014-exec-1] - SEMS Message was su

ccessfully formatted.

Jan 17, 2018 12:19:07 PM Information [ajp-bio-8014-exec-1] - Message EF2293B21B3

B19F0F1A33A9F8416AC55 published to message queue.

Jan 17, 2018 12:19:07 PM Information [ajp-bio-8014-exec-1] - Published message E

F2293B21B3B19F0F1A33A9F8416AC55 saved to D:\siteexecutive\server\/www/util/sems/

sent/EF2293B21B3B19F0F1A33A9F8416AC55.xml.

Jan 17, 2018 12:19:07 PM Information [ajp-bio-8014-exec-1] - Receipt of message

EF2293B21B3B19F0F1A33A9F8416AC55 acknowledged by publisher.

Jan 17, 2018 12:19:07 PM Information [ajp-bio-8014-exec-1] - Starting HTTP reque

st {URL='http://calendar.slcolibrary.org/RSSFeeds.aspx?data=j%2fxqvgLhwZs%2bG6vJ

6fo56eIXWMl44UJupYY3BWD%2fHECxS%2fTlcdo3RQ%3d%3d', method='HEAD'}

Jan 17, 2018 12:19:07 PM Information [ajp-bio-8014-exec-1] - HTTP request comple

ted  {Status Code=404 ,Time taken=112 ms}

Jan 17, 2018 12:19:07 PM Error [ajp-bio-8014-exec-1] - Error updating syndicated

content (http://calendar.slcolibrary.org/RSSFeeds.aspx?data=j%2fxqvgLhwZs%2bG6v

J6fo56eIXWMl44UJupYY3BWD%2fHECxS%2fTlcdo3RQ%3d%3d):  404 Not Found.

Jan 17, 2018 12:19:07 PM Information [ajp-bio-8014-exec-1] - Building UNSETCACHE

message.

Jan 17, 2018 12:19:07 PM Information [ajp-bio-8014-exec-1] - Item 723E1558E5DA39

9826914BFBC1092DEC has been added to the UNSETCACHE topic of a message.

Jan 17, 2018 12:19:07 PM Information [ajp-bio-8014-exec-1] - SEMS Message was su

ccessfully formatted.

Jan 17, 2018 12:19:07 PM Information [ajp-bio-8014-exec-1] - Message 451B75BED6A

15D61C78AB7104A1DF8D5 published to message queue.

Jan 17, 2018 12:19:07 PM Information [ajp-bio-8014-exec-1] - Published message 4

51B75BED6A15D61C78AB7104A1DF8D5 saved to D:\siteexecutive\server\/www/util/sems/

sent/451B75BED6A15D61C78AB7104A1DF8D5.xml.

Jan 17, 2018 12:19:07 PM Information [ajp-bio-8014-exec-1] - Receipt of message

451B75BED6A15D61C78AB7104A1DF8D5 acknowledged by publisher.

Jan 17, 2018 12:19:07 PM Information [ajp-bio-8014-exec-1] - Checking messages.

This check may have been initiated by the SECRON process.

Jan 17, 2018 12:19:07 PM Information [ajp-bio-8014-exec-1] - No messages to proc

ess.  This is *not* an error as there are several valid reasons a subscriber may

attempt to retrieve messages when none are available.

Jan 17, 2018 12:19:07 PM Information [ajp-bio-8014-exec-1] - Begin purge of full

y consumed SEMS messages.

Jan 17, 2018 12:19:07 PM Information [ajp-bio-8014-exec-1] - 20 message(s) were

purged by the SEMS garbage collector.

Jan 17, 2018 12:19:08 PM Information [ajp-bio-8014-exec-1] - Message processing

request broadcast to remote server webCMSpub.

Jan 17, 2018 12:19:08 PM Information [DefaultQuartzScheduler_Worker-3] - HTTP re

quest completed  {Status Code=200 ,Time taken=15549 ms}

[Priyank Shrivastava.]

Is it working after you started from the command prompt?

Thanks,

Priyank Shrivastava

[fatherLemon]

it does work from the command prompt - but its more of a band-aid fix.

[Priyank Shrivastava.]

I can't see any errors in the log posted above. Can you please send an email at cf.install@adobe.com

Thanks,

Priyank Shrivastava

[carl type3]

Hi Folks,

Coldfusion-error.log when starting the Coldfusion 11 Application Server in the services window is missing this part:

Jan 18, 2018 7:56:36 AM org.apache.coyote.AbstractProtocol start

INFO: Starting ProtocolHandler ["ajp-bio-8014"]

Jan 18, 2018 7:56:36 AM com.adobe.coldfusion.launcher.Launcher run

INFO: Server startup in 24607 ms

Not sure why CF start-up would stop at INFO: CFMxmlServlet: Macromedia Flex Build: 87315.134646

Maybe some reason tomcat ajp-bio can not bind to port 8014 from services.msc. Perhaps you could edit server.xml and workers.properties and bind that to another port. Perhaps you could install tomcat native so use ajp-apr and see if it commences well.

HTH, Carl.