ColdFusion 2016 Application Service not starting

[richardS5266]

I recently installed CF2016 on my PC and it started up fine. However, I stopped the application service and now I cannot seem to start it back up again.

It would give me the following error:

"Windows could not start the ColdFusion 2016 Application Server on Local Computer. For more information, review the System Event log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code 2."

I checked the CF logs and found nothing pertaining to the startup failure.

Here is the Windows WER from one of the failed attempts:

Version=1

EventType=APPCRASH

EventTime=131402179068123256

ReportType=2

Consent=1

ReportIdentifier=2bb1fc78-4189-11e7-9e2a-acfdceda6aa0

IntegratorReportIdentifier=2bb1fc77-4189-11e7-9e2a-acfdceda6aa0

Response.type=4

Sig[0].Name=Application Name

Sig[0].Value=coldfusion.exe

Sig[1].Name=Application Version

Sig[1].Value=2016.0.0.0

Sig[2].Name=Application Timestamp

Sig[2].Value=56c57b78

Sig[3].Name=Fault Module Name

Sig[3].Value=coldfusion.exe

Sig[4].Name=Fault Module Version

Sig[4].Value=2016.0.0.0

Sig[5].Name=Fault Module Timestamp

Sig[5].Value=56c57b78

Sig[6].Name=Exception Code

Sig[6].Value=c0000005

Sig[7].Name=Exception Offset

Sig[7].Value=0000000000003770

DynamicSig[1].Name=OS Version

DynamicSig[1].Value=6.1.7601.2.1.0.256.4

DynamicSig[2].Name=Locale ID

DynamicSig[2].Value=1033

DynamicSig[22].Name=Additional Information 1

DynamicSig[22].Value=5313

DynamicSig[23].Name=Additional Information 2

DynamicSig[23].Value=531333befbd69e20c7cce1424cc9e75b

DynamicSig[24].Name=Additional Information 3

DynamicSig[24].Value=04fd

DynamicSig[25].Name=Additional Information 4

DynamicSig[25].Value=04fdb7a589119fc0d7781d61ceb75a38

UI[2]=C:\ColdFusion2016\cfusion\bin\coldfusion.exe

UI[5]=Check online for a solution (recommended)

UI[6]=Check for a solution later (recommended)

UI[7]=Close

UI[8]=Adobe ColdFusion Launcher Application stopped working and was closed

UI[9]=A problem caused the application to stop working correctly. Windows will notify you if a solution is available.

UI[10]=&Close

LoadedModule[0]=C:\ColdFusion2016\cfusion\bin\coldfusion.exe

LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll

LoadedModule[2]=C:\WINDOWS\system32\kernel32.dll

LoadedModule[3]=C:\WINDOWS\system32\KERNELBASE.dll

LoadedModule[4]=C:\WINDOWS\system32\SHLWAPI.dll

LoadedModule[5]=C:\WINDOWS\system32\GDI32.dll

LoadedModule[6]=C:\WINDOWS\system32\USER32.dll

LoadedModule[7]=C:\WINDOWS\system32\LPK.dll

LoadedModule[8]=C:\WINDOWS\system32\USP10.dll

LoadedModule[9]=C:\WINDOWS\system32\msvcrt.dll

LoadedModule[10]=C:\WINDOWS\system32\WS2_32.dll

LoadedModule[11]=C:\WINDOWS\system32\RPCRT4.dll

LoadedModule[12]=C:\WINDOWS\system32\NSI.dll

LoadedModule[13]=C:\WINDOWS\system32\ADVAPI32.dll

LoadedModule[14]=C:\WINDOWS\SYSTEM32\sechost.dll

LoadedModule[15]=C:\WINDOWS\system32\SHELL32.dll

LoadedModule[16]=C:\WINDOWS\system32\IMM32.DLL

LoadedModule[17]=C:\WINDOWS\system32\MSCTF.dll

LoadedModule[18]=C:\WINDOWS\system32\nvinitx.dll

LoadedModule[19]=C:\WINDOWS\system32\VERSION.dll

LoadedModule[20]=C:\WINDOWS\system32\mswsock.dll

FriendlyEventName=Stopped working

ConsentKey=APPCRASH

AppName=Adobe ColdFusion Launcher Application

AppPath=C:\ColdFusion2016\cfusion\bin\coldfusion.exe

[BKBK]

Perhaps something went wrong in Windows rather than in ColdFusion. So, restart Windows. Then start ColdFusion.

[richardS5266 · Accepted solution]

I have tried that and it still did not work.

Anyway, I was able to find and resolve the issue. I used a .CAR file that I created in CF10 to reset the server configuration settings and I believe there were some settings that were incompatible with CF2016. I uninstalled and reinstalled CF2016 and set all the server settings manually and the service was able to restart normally.

[BKBK]

Great that you've found a solution. Please mark it as the correct answer. It will certainly help someone else in future.