Copy link to clipboard
Hi ColdFusion Community.
I am rebuilding our ColdFusion Webfarm and have the ColdFusion 2016 Windows X64 install media, and have identified the pre-requisites I need to build ColdFusion:
Microsoft Visual C++ 2009 32bit Redistributable: vcredist_x86.exe
Microsoft Visual C++ 2012 32bit Redistributable: vcredist_x86.exe
Microsoft Visual C++ 2012 64bit Redistributable: vcredist_x64.exe
.NET 4.5 64bit Development Suite: NDP46-KB3045560-Web.exe
I have the latest Hotfix jar.
The silent install installs the above components but the coldfusion service can't be started as the installation is incomplete.
I am using the silent install option, please see my silent installer properties attached, with sites paths and password redacted.
#Webroot(s) folder for chosen website in IIS (comma separated) Ex: C:\inetpub\site1,C:\inetpub\site2
#Update ColdFusion to the latest update. Allowed : 1, if you want to update ColdFusion, 0 if not.
#Provide password when enable RDS is true
#username/password of remote administrator component for server remote start/stop
#Allowed : 1 for Automatic Update, 0 for Manually updating ColdFusion
#If auto-update is false, provide the path where hotfix.jar is present. Give full path.
#Enter the ColdFusion Administrator credentials and the built-in Web Server port.
#OS Administrator Account Details.
#Enter the user account details of the OS administrator.
# Allowed :1 if you have a user already created for running CF Services, 0 otherwise.
#Enter the user account to run ColdFusion with, post lockdown.
#The user account will be granted file system permissions to ColdFusion and the Web Server webroot(s)/document root.
# Allowed :1 if you want to change the shutdown port, 0 otherwise
# New shutdown port number
Can you advise please how I can get more output out of ColdFusion as to why it's not installing, or an install log?
Thanks in advance for your help.
Copy link to clipboard
Hi David, I have a few other observations/questions that I hope may help you. I'll divide them into groups.
First, you show some info about prerequisites:
Next, as for getting CF running:
As for how any settings affecting that startup may be different from what you have in your silent install properties:
As for trying to assess now where things stand (regardless of or perhaps related to what I share above):
Finally, FWIW, it should be noted that you are trying to get CF2016 running, which I realize may be what you currently run elsewhere.
Finally, I will say that I have not closely inspected every line of your props file (let alone try to run it), in case there's some other issue. Perhaps some other eagle eye here may see something important that I've not thought to mention here.
Anyway, let us know if these things get you going.
Sure, it would be nice if things would "just work", and they can. 🙂 It's just that there are a LOT of moving parts to CF, and if even one goes amiss, it can leave you stuck in the boat you're in. Hope I'm sending useful floation devices or buckets to help bail out the water if you may feel like your sinking. 🙂 I can also help more directly, if that may be helpful. See my signature below.
Copy link to clipboard
Hi Charlie. Thankyou for your time looking over my post, I'll address each of your points.
I was told by Priyank@Adobe that I needed to install the Microsoft VCC Redistributable 32bit versions.
I can see also I need VCC++ version 9.
We use IIS as a webserver so that's where the requirement for .NET 4.5 comes from.
The CF Service doesn't start. CF is not running in Task Manager.
I can run the cfstart.bat file from C:`ColdFusion2016\cfusion\bin, however I am unable to load the console at: http://127.0.0.1:8500/CFIDE/administrator/index.cfm after doing so. IE tells me the page can't be loaded.
*Settings* I ensure my IIS settings are loaded prior to attempting the silent install of ColdFusion.
C:\ColdFusion2016\cfusion\logs shows no log data, and no install log data which is somewhat worrying, see screenshot.
The installer is hanging up at the same point regarding the contents of C:\ColdFusion2016, with 1.21Gb of data in the directory and 7890 files. I am attempting to run ColdFusion as the Local Administrator account in the LocalSystem domain.
With gratitude for your ongoing help.
Copy link to clipboard
Well, first, I am still inclined to think you would only need the 32-bit vc++redist if you are going to use a 32-bit IIS app pool and so a 32-bit CF web server connector. Do you know if you will? If you will not, again I'd think it unneeded.
As for the ".net" installer you refer to, I am again not aware of CF requiring that. When you say you need .net support for use of CF with IIS, that is indeed true. And the enablement of that is about the enablement of the features in IIS to support that, as well as such things as isapi filters, isapi extensions, CGI, and asp.net. These are all things you'd do in Windows, without need of any such exe as that. First, if not using the command line one would use the Windows Server Manager to add those (on Windows Servers, or use the "turn windows features on or off" for Windows desktop versions). For you scripting things, you'd use the powershell install-windowsfeature cmdlet. For more, see such resoures as this.
As for whatever problems you are having, I notice one of your screenshots of task maanger shows a powershell error behind it, but we can't see that. What was that about?
And you show the "processes" tab, but I had proposed you look at the "details" tab. The latter has useful details (like the exact name of the process) that is lost in the simpler process tab view of things.
For example, you say you ran the cfstart from the cmd line, but you don't clarify if you feel CF is running. You say only that you can't access the Admin. Again, I asked specifically that you go to the Details tab and sort it by name and see if a coldfusion.exe is running. Please confirm that.
If it is not, then CF did not start...and the output of the cfstart should explain why. Or would you say there is no output from it on screen, at all?
Finally, you say "The installer is hanging up at the same point". What point is that? You have not indicated previously that the installer failed. you'd said only that CF would not start, or that you could not access the CF Admin. This is again why I would like to know what the error was on the powershell screen. Is that related to running the installer?
And I had had asked also, "If you look in the root of the CF folder, you will find an installation log for CF. In that, do you see it reporting "0 fatalerrors"? If you did, then something went amiss during the install." Note that was DIFFERENT than when I proposed in the next point to look in the cfusion/logs folder. Let us know if you see an install log (it would have a long name, reflecting the date/time of the installation).
And I will repeat: if you would rather not have this dragged out over lots of back and forth and passing of days, I would likely be able to help very quickly via an online screensharing session, per my consulting services at carehart.org. But in that you are asking here, I am answering, and not only to help you but also future readers who may find this discussion.