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Coldfusion (2018) Performance Monitoring Toolset

Explorer ,
May 19, 2021 May 19, 2021

I installed the PMT for Coldfusion 2018 on my Windows notebook. Everything seemd fine, but each time I want to login, I get the message: "Invalid Username / Password".
I am sure that username / password are the correct values configured during installation.

Nevertheless I uninstalled the tool and installed it again, using other values for username / password. This did not help.

Can anybody help? I did not find any information on this in the internet!

 

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correct answers 1 Correct answer

Community Expert , May 19, 2021 May 19, 2021

It was unclear to me whether you could see the login form to start with, and no longer after the update.

 

In any case, you can easily reset your username and password. The steps are as follows (assuming you are on Windows and that you installed PMT on the default path):

 

1)  Click on Windows Start and type CMD. Right-click on Command Prompt and choose to open it as Administrator.

2) Type the DOS command cd C:\ColdFusion2018PerformanceMonitoringToolset\bin

3) To run the password-reset tool, typ

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New Here ,
Oct 09, 2025 Oct 09, 2025
LATEST

time for today's update 🙂

 

my login didn't work in the morning, it said the same thing as previously. I opened a regular command prompt and tried running the .bat restart command and got the same error responses as yesterday. I went to services.msc and noticed that the datastore service was running, but the PMT itself was not. I tried running the PMT but it failed and gave a message saying to check the system logs (I'm lazy, I didn't check them). Tried again because why not, but same result. Then I stopped/started the datastore, and then started the PMT and it worked that time. Then I refreshed the login page and attempted login and it worked

 

I might try throwing together my own batch script that stops/starts the services and I'll run that as admin every morning

 

About our login accounts, yea the company I work for is big on security, most employees don't have admin accounts, but developers are given separate admin credentials that we can use to do things like install our own software etc. But we don't log in with those credentials on a daily basis. I installed the PMT using those credentials, maybe that's related

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Community Expert ,
Oct 08, 2025 Oct 08, 2025

Thanks for sharing the good news, @MikeWillisTMHNA .

As the man said, all's well that ends well.

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